Privacy Policy

Last Updated: June 30, 2026

Waypoint Counseling Group ("Waypoint Counseling Group," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when you visit our website, www.waypointcounselinggroup.com, communicate with us, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us by phone, email, through our website, or by text message, we may collect information you voluntarily provide, including:

• Full name

• Phone number

• Email address

• Mailing address (if provided)

• Information submitted through appointment request forms or contact forms

Please do not submit confidential medical or sensitive health information through our website forms unless specifically requested by our office.

Automatically Collected Information

When you visit our website, certain information may automatically be collected, including:

• IP address

• Browser type

• Operating system

• Device information

• Pages visited

• Date and time of your visit

• Referring website

2. How We Use Your Information

We may use your information to:

• Respond to your questions and inquiries.

• Schedule, confirm, or modify appointments.

• Send appointment reminders and office communications.

• Respond to requests submitted through our website.

• Improve our website and services.

• Maintain business records.

• Comply with applicable federal, state, and local laws.

If you choose to receive SMS messages, they will only be used for appointment scheduling, appointment reminders, responses to your inquiries, and other communications related to our services.

3. SMS Privacy

If you provide consent to receive SMS messages from Waypoint Counseling Group:

• SMS consent and phone numbers are not shared with any third parties or affiliates for marketing purposes.

• No mobile opt-in data is shared with third parties.

• Text message communications are used solely for appointment scheduling, appointment reminders, responses to your inquiries, and other practice-related communications.

• Access to SMS communications is limited to your treating provider (when applicable) and Waypoint Counseling Group's Office Manager, who may access messages only as necessary for scheduling, administrative support, and coordination of your care.

• We do not sell, rent, release, or transfer your phone number, SMS consent, or text message content to any third party for marketing purposes.

4. Information Sharing

Waypoint Counseling Group respects your privacy.

We do not sell, rent, trade, or otherwise disclose your personal information to third parties for marketing purposes.

We may disclose information only when:

• Required by law or legal process.

• Necessary to comply with federal or state regulations.

• Necessary to protect the rights, property, or safety of our patients, staff, or practice.

• Authorized by you or otherwise permitted by applicable law.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Your Rights

You may request to:

• Access your personal information.

• Correct inaccurate information.

• Update your contact information.

• Ask questions regarding our privacy practices.

To make a request, please contact our office using the information below.

7. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Waypoint Counseling Group is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

8. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children through our website. If we become aware that information has been collected from a child under 13 without appropriate authorization, we will promptly delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page along with the updated "Last Updated" date. We encourage you to review this policy from time to time.

10. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Waypoint Counseling Group
723 Hardy Street
Hattiesburg, MS 39401

Phone: (601) 620-0035

Email: admin@waypointcounselinggroup.com

Website: www.waypointcounselinggroup.com

SMS Terms of Service

By opting in to receive SMS messages from Waypoint Counseling Group through our website, intake forms, or other communication methods, you consent to receive text messages regarding:

• Appointment scheduling

• Appointment reminders

• Responses to your inquiries

• Administrative updates related to your care

• Other practice-related communications

Message frequency varies.

Message and data rates may apply.

Reply STOP at any time to opt out of future text messages.

Reply HELP for assistance or contact us at:

Waypoint Counseling Group

Phone: (601) 620-0035

Email: admin@waypointcounselinggroup.com

Privacy Policy: https://www.waypointcounselinggroup.com/privacy-policy

SMS Consent

By submitting your mobile phone number through our website or other communication methods, you consent to receive text messages from Waypoint Counseling Group regarding appointments, scheduling, reminders, and other practice-related communications.

Consent to receive SMS messages is not a condition of receiving services.

SMS consent and phone numbers are not shared with any third parties or affiliates for marketing purposes. No mobile opt-in data is shared. Access to SMS communications is limited to your treating provider (when applicable) and Waypoint Counseling Group's Office Manager as necessary to coordinate your care and administrative services.